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Call Us Monday - Friday
09:30AM - 07:00PM China Time
Kunming-China time is:
 
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+1 877 U ABROAD
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+44(0)20 7193 3479
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+86 871 65325089

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Refund Policy


Refundable Deposits

Some additional fully refundable deposits which are not included in the quoted price of the program are:

- Housing deposit ($285) – This is paid by students while they are in the US and is also reimbursed by a check back in the US on conclusion of stay, less any damages.

- Cell phone deposit paid in China (CNY 250) – This is a deposit that covers a cell phone and SIM card we provide every student on the first day of the program. This amount is reimbursed in China after the program concludes, less any charges for loss, damages.

- Bus card deposit paid in China (CNY 50) – This is a deposit that covers a bus card to be used in Kunming for travelling to places included in program activities. This amount is reimbursed in China after the program concludes unless the bus card is lost by the student.


If you plan to cancel your Chinese classes, you must notify us five business days before the date on which you plan to cancel (i.e. if you want to cancel classes in February, you would have to tell us by January 25th to meet this criteria).
  • 0% for the remainder of the current month
  • 25% of the amount for the next month
  • 75% of the amount for the following month
  • 100% for additional months

Using our example, if you were enrolled in any Chinese learning classes from January – April, and you informed us that you want to cancel your classes on or before January 25th, we would refund you:

  • 25% for February
  • 75% for March
  • 100% for April
You can also give notice that you want to cancel your classes in the middle of the month before the actual month you are canceling (i.e. if you want to cancel classes in February, you would have to tell us by January 15th to meet this criteria). Our refund policy is:
  • 0% for the remainder of the current month
  • 25% of the amount for the next month
  • 75% of the amount for the following month
  • 100% for additional months
Using our example, if you were enrolled in classes from January – April, and you informed us that you want to cancel your classes on or before January 15th, we would refund you:
  • 0% for the remainder of the current month
  • 25% of the amount for the next month
  • 75% of the amount for the following month
  • 100% for additional months
To process the registration, students will have to pay a non-refundable deposit of 20% of the total program fee. In any event of cancellation of the program (prior to the beginning of the program or while the program is ongoing), the deposit will be retained in full.


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